Privacy Policy
Effective Date: April 1,2026
Stuart Pro Heating and Air (“Stuart Pro,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us online.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Home address
- Service or appointment details
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Pages visited
- Date and time of visits
How We Collect Information
We collect information through:
- Website contact forms
- Online scheduling and service request forms
- Membership or maintenance plan sign-ups
- Phone calls, emails, and text messages
- Cookies and tracking technologies (such as analytics tools)
How We Use Your Information
We may use your information to:
- Schedule and perform HVAC or plumbing services
- Communicate with you about appointments, estimates, invoices, or service updates
- Send service reminders, maintenance notifications, and follow-ups
- Send promotional emails or text messages (you may opt out at any time)
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
Text Messaging & Email Communications
By providing your phone number or email address, you consent to receive communications from Stuart Pro, which may include:
- Appointment confirmations and reminders
- Service updates
- Maintenance notifications
- Promotional or marketing messages
Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and you may unsubscribe from emails using the link provided in our messages.
We do not sell or share your phone number or email address for third-party marketing purposes.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic
- Improve site functionality
- Enhance user experience
You can choose to disable cookies through your browser settings; however, some features of the site may not function properly.
Sharing of Information
We may share your information with trusted third parties only as necessary to operate our business, such as:
- Customer relationship management (CRM) platforms
- Scheduling, payment, and billing providers
- Marketing and analytics service providers
We do not sell your personal information to third parties.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. How− ever, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Opt out of marketing communications at any time
To make a request, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Effective Date” at the top of this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Stuart Pro Heating and Air
5267 Palmero Ct.
Buford, GA 30518
770-813-1316
Email: info@stuartproair.com